privacy policy

Awawa Co., Ltd. (hereinafter referred to as "our company") believes that the proper handling and protection of customers' personal information is the basis of our business activities and a social responsibility. We have established this personal information protection policy and will strive to implement it so that our customers can use our products and services with peace of mind.

[Definition of personal information]

"Personal information" refers to information about a living individual that can identify a specific individual by name, date of birth, or other description contained in the information, or that includes a personal identification code. If the information collected about customers does not identify a specific individual by itself, but can identify a specific individual by combining it with other information, the information will be treated as "personal information" to the extent that it is treated in combination.

【Basic policy】

1. We will establish, implement, and continually maintain a personal information protection management system and strive to make regular improvements.
2. We will ensure that all of our executives and employees are aware of the personal information protection management system we have established above, and will strive to ensure that the entire company complies with it.
3. We will handle and manage the personal information entrusted to us appropriately, within the scope of use clearly stated and agreed to by the individual.
4. In addition, we will not disclose or provide personal information to third parties except with the consent of the individual or when there is a valid reason for not doing so, such as a life-threatening situation or violation of the law.
5. In conjunction with the establishment of our personal information protection management system, we will comply with laws, regulations, national guidelines, and other standards regarding the handling of personal information.
6. We are always aware of the risks associated with personal information, such as the leakage, loss, or damage of personal information, and strive to prevent and correct such risks.
7. Please contact the following office for any complaints, consultations or inquiries regarding our handling of personal information and our personal information protection management system.

Contact name: Kimono Awawa Customer Support

Phone: 088-624-8383 (Weekdays 09:00-15:00 *Closed during the New Year holidays and other temporary closures)

Email: customer@kimonoawawa.jp

Established on July 1, 2024